My garage door remote quit working, what should I do?
First, try replacing the battery. Your garage door remote is just like a TV remote, the batteries will die over time. If you have tried replacing your battery and it still won’t work, the remote may possibly need to be reprogrammed. It’s not very common but there is a possibility that the remote could have lost signal with your garage door opener when changing out the battery. If you’ve tried replacing the battery and reprogramming the remote and it STILL won’t work, there could be something wrong with the remote itself or the receiver unit is having issues locating the remote. Call Doors Galore for further service.
How do I know what size garage door I have or need?
A standard double car garage door is 16 x 7. A standard single car garage door could vary between an 8 x 7 or a 9 x 7. To be 100% sure, Doors Galore will come out and give you a FREE estimate on new garage door installs.
I heard a loud noise in my garage and now my door won’t open, what happened?
Chances are, a spring on your garage door broke. These springs are very dangerous and should be handled by professionals that have the correct tools to fix your broken spring. It is also very important that you don’t try to use your garage door opener at this time. Running your garage door opener with a broken spring is unhealthy for your opener and could cause unnecessary wear and tear that would ultimately result in ruining your garage door opener over time.
The light on my garage door opener turns on but nothing happens, what should I do?
If the light comes on, your unit obviously has power running to it. Therefore, there could be an issue in the mechanical workings of the garage door opener. For safety reasons, we recommend calling Doors Galore to assist with maintenance on your opener
NOTE: If you don’t have safety eye beams, you should consider replacing your garage door opener in order to upgrade to a unit with the required safety features.
Why do I have to hold my wall button in inside my garage to get my door to go down?
First, check and make sure there is nothing in the way of the safety eye beams that run along the track at the bottom of your door opening. This could include a box, a rake or even something as small as a cobweb that could potentially knock those sensors out of alignment, which would prevent the door from going down. If there isn’t anything in the way of the safety eye beams, you can pull the red cord in your garage and disengage the door from the opener. This will allow you to pull your garage door down manually until you are able to call Doors Galore for further assistance.